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Thirsty Bug LLC, P.O. Box 51086, Irvine, CA 92619
Return Policy

What is your Return Policy?
We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied, Thirsty Bug LLC will gladly refund the purchase price of any BevHat item along with all applicable sales tax within 30 days of receipt. All shipping expenses are the responsibility of the purchaser. Product must be in its original packaging, undamaged and in resalable condition. For orders placed between Thanksgiving Day and December 25th, we accept returns through January 31st of the following year. 

How do I return items from my order?
If you have an item that you wish to return, please contact us at info@bevhat.com, or visit our Contact Us page. You will receive further instruction once you make email contact with us. 

Ordering Policy

What are your accepted payment methods?
Thirsty Bug LLC accepts Visa, MasterCard, American Express, Discover and PayPal. We also provide invoicing and term agreements with approved wholesale merchants. All transactions are in U.S. Dollars. 

Is ordering on your site secure?
Absolutely! We use the latest industry standard 256-bit encryption to ensure that your information is securely transmitted to our servers. We also display the Comodo Secured Seal on our checkout page. Clicking on this seal can provide you additional comfort that we are who we say we are, and we are using the right technology to keep your information secure. Please view our Privacy Policy for more information about how we use and secure personal information.

Do you collect sales tax?
Thirsty Bug LLC is required to collect California state sales tax and applicable county use tax if the shipping address is in California. The appropriate rate is based on the shipping address.  

Can I send my order as a gift?
Of course! Many of our customers give BevHats as gifts. During checkout, you may select a different shipping address other than your billing address. You also may enter a gift message of up to 100 characters. This message will print on the packing slip that will be enclosed with every order.

Do you offer gift wrapping?
We do not currently offer gift wrapping.

Privacy Policy   

We value your privacy. We do not sell or share any transactional information, including your name, address, phone number or credit card information. All payment transactions are 256-bit encrypted providing security and protection to your credit card information.

Shipping Policy

Standard shipping rates are based on product weight and destination and for orders within the 48 contiguous United States. Additional shipping fees apply to all orders shipping to Alaska, Hawaii, US Territories and international. For more information, please read our shipping policy details below.

Shipping Times 

Our goal is to process all orders within 1 business day of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM PST). If your order is placed on a weekend or holiday your order will be processed the next business day

How long will it take to receive my order once it is shipped?
Depending on destination and shipping method chosen, please allow 3-7 business days for shipping. 

APO/FPO & P.O. Box Addresses

For APO/FPO & P.O. Box addresses, all orders will be shipped via USPS only (Expedited and Express ship methods are currently not available for APO/FPO & P.O. Box addresses). Standard delivery time frame does not apply to APO/FPO & P.O. Box shipments. The cost for shipping is based upon the weight and destination of your order. 

International Shipping

Shipping charges for International orders may vary greatly. We use United States Postal Service International for orders that have a destination outside the United States. To find out the shipping charges to your destination, please submit an order from the "Shop" page. You may then click where it states "change currency" to select your country's currency and allow for more accurate destination information.  After entering the destination address and then clicking "continue", the appropriate shipping charges will be displayed. This occurs before any payment information is required. The purchaser is responsible for payment of all import duties, taxes, and/or fees that may apply. Any and all of these fees, if appropriate, will not be included in your payment total. We will be happy to answer any questions that you have, so please let us know how we can help you. 

Copyright Notice

All materials contained on this site are protected by United States and/or other applicable copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Thirsty Bug LLC, or, in the case of third party materials, the owner of that content. You may not alter or remove any trademark, copyright or other notice from copies of the content.

Payment Terms Agreement

Credit Card Payments

The credit card you provide during check out will be charged the full balance due and will appear as "Thirsty Bug LLC" on your credit card statement when you use one of the accepted credit cards or "BevHat.com" if PayPal used.

Invoices (for Wholesale Merchant Customers)

All payment balances are due in full upon receipt.

You will be emailed an invoice when your order is processed. Full payment must be in the possession of Thirsty Bug LLC within twenty (20) business days of the invoice date to avoid any late charges. If the account balance remains unpaid over twenty (20) days after the invoice date, a minimum late charge of $10.00 or 5% of the unpaid amount per month (whichever is greater) will be added to the unpaid balance. Purchaser agrees to pay any balance incurred when due. In the event any balance is not paid when due, the purchaser agrees to pay, in addition to the balance and any applicable late charges, reasonable attorney fees and court costs, including those in any bankruptcy proceeding incurred by Thirsty Bug LLC and the collection of the balance due whether or not action is filed in court. In the event any balance is not paid when due, no further products will be sold to the purchaser until the account is paid in full. If an account ever becomes sixty (60) days or more past due, all future orders must be paid in full with a credit card at the time of order. The purchasing party hereby represents that they have the authority to agree to the terms of this agreement on behalf of the purchaser, and agree in full with the payment terms and conditions stated above.

30 Day Payment Terms (for Wholesale Merchant Customers)

If your company requires the use of payment terms other than what is specified above, then please contact us at info@bevhat.com to set up an agreement. Our 30 day payment term structure is as follows:

Thirsty Bug LLC will email an invoice to the purchasing party when an order is processed. Full payment must be in the possession of Thirsty Bug LLC within thirty (30) days of the invoice date to avoid any late charges. If the account balance remains unpaid over thirty (30) days after the invoice date, a minimum late charge of $10.00 or 5% of the unpaid amount per month (whichever is greater) may be added to the unpaid balance. All orders will be processed within 3 business days if product is in stock. Thirsty Bug LLC is not responsible for any shipping delays due to the sellers chosen carrier. If the arrival of any order by the purchaser is delayed due to an error from Thirsty Bug LLC or its partners, then the payment due date will be extended by that amount of time. Purchaser agrees to pay any balance incurred when due. In the event any balance is not paid when due, the purchaser agrees to pay, in addition to the balance and any applicable late charges, reasonable attorney fees and court costs, including those in any bankruptcy proceeding incurred by Thirsty Bug LLC and the collection of the balance due whether or not action is filed in court. In the event any balance is not paid when due, no further products will be sold to the purchaser until the account is paid in full. If an account ever becomes sixty (60) days or more past due, all future orders must be paid in full with a credit card at the time of order. The purchasing party hereby represents that they have the authority to agree to the terms of this agreement on behalf of the purchaser, and agree in full with the payment terms and conditions stated above.

This product is only intended to be used to cover a beverage container in order to keep bugs and debris out. Please keep your BevHat completely assembled. Please do not use or continue using this product if it has been disassembled or otherwise damaged, and discard it safely as any sharp edges or loose pieces may cause injury.

©Thirsty Bug LLC, All rights reserved 2010-2015

Philippians 4:4-7
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